Introduction 

OrganiCleaning is committed to protecting and respecting your privacy. This Privacy  Policy explains how we collect, use, and safeguard your information when you visit our  website and use our services, in accordance with the UK General Data Protection  Regulation (UK GDPR) and the Data Protection Act 2018. 

Information We Collect 

We may collect personal information that you provide to us when you: 

• Contact us via our website or social media 
• Use our cleaning services 
• Subscribe to our newsletter or marketing communications 
• Apply for a job 

The information collected may include your name, email address, phone number,  address, and any other details you provide. We may also take photographs of our  services for marketing and social media purposes. Please note that we do not store any  credit card details. 

Photograph Use and Consent 

By agreeing to this Privacy Policy, you give OrganiCleaning the right to take photographs  of the cleaning services performed at your premises. These photos may be used for  marketing, including on social media, our website, and promotional materials. We will  never use images that include identifiable individuals without explicit consent. You  have the right to withdraw this consent at any time by contacting us. Consent will be  documented and securely stored to demonstrate compliance with data protection  regulations. 

Lawful Basis for Processing 

We process your personal data based on the following lawful bases: 

• Consent: You have given clear consent for us to process your personal data for a  specific purpose. 
• Contract: Processing is necessary for the performance of a contract with you.
• Legal Obligation: Processing is necessary to comply with a legal obligation.
• Legitimate Interests: Processing is necessary for our legitimate interests,  provided they do not override your rights. 

How We Use Your Information 

We may use your information to: 

• Respond to your inquiries and provide our services 
• Send you updates, promotions, or information about our services • Improve our website and customer experience 
• Comply with legal requirements 
• Use images for marketing and promotional purposes, only when consent has  been given 

Sharing Your Information 

We do not sell, trade, or rent your personal information to third parties. We may share  information with trusted partners to help operate our website and business, provided  they agree to keep this information confidential and comply with data protection laws. 

Data Retention 

We will retain your personal data only for as long as necessary to fulfil the purposes we  collected it for, including satisfying any legal, accounting, or reporting requirements. 

Data Security 

We implement appropriate technical and organizational measures to protect your data  from unauthorized access, alteration, disclosure, or destruction. All data is stored  securely in compliance with UK GDPR requirements. 

Your Rights 

You have the right to: 

• Access the personal data we hold about you 
• Request correction or deletion of your data 
• Object to or restrict data processing 
• Withdraw consent at any time 
• Lodge a complaint with the Information Commissioner’s Office (ICO) if you  believe your data has been mishandled

Contact Us 

If you have any questions about this Privacy Policy, please contact us at: [email protected] 

Cookie Policy for OrganiCleaning 

What Are Cookies? 

Cookies are small files placed on your device that help us improve our website and  provide a better user experience. 

How We Use Cookies 

We use cookies to: 

• Analyse website traffic and user behaviour 
• Remember your preferences 
• Improve site performance 

Managing Cookies 

You can control and manage cookies through your browser settings. Please note that  disabling cookies may affect the website’s functionality. 

Changes to This Policy 

We may update this policy from time to time to reflect changes in legislation or our  practices. Please check this page periodically for updates. For more information,  contact us at: [email protected]